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Citrix Receiver Clean-Up Utility

Having problems removing Citrix Online Plugin 11.x & 12.x or Citrix Receiver version 13.x or 14.x then help is here.

Citrix have released a tool called Receiver Clean-Up Utility, that solves these issues.


Receiver Cleanup utility must be used in the following scenarios:

  • Receiver or Online Plug-in is installed but the old components still exist or creating abnormal scenarios.
  • Receiver or Online Plug-in components must be cleaned before troubleshooting or installation.
  • Receiver or Online Plug-in are unable to function and the product is unable to install or uninstall.

CTX325140 – How to Remove Client Files Remaining on System after Uninstalling Receiver for Windows
Receiver Cleanup utility cleans out components, files, and registry values of Online Plug-in 11.x, 12.x, and Receiver 13.x, 14.0.


  • Windows 8 32-bit and 64-bit
  • Windows 7 32-bit and 64-bit
  • Windows 2008 32-bit and 64-bit
  • Windows 2008 R2

Installing Receiver Cleanup Utility

Receiver Cleanup Utility is an executable file (standalone).

How to Use Receiver Cleanup Utility

To use Receiver Cleanup utility, complete the following steps:

  • Extract and run the Receiver Cleanup utility with administrator privileges.
  • Restart after prompted.

If desired, the Receiver Cleanup utility can be run in an unattended mode, by specifying the executable with a parameter of /silent (Ex: “C:\temp\ReceiverCleanupUtility.exe /silent” )
!: This will not prompt to backup, nor reboot even if necessary, and will not automatically reboot.


Read more informations about Citrix Receiver Clean-Up Utility

Download Citrix Receiver Clean-Up Utility here

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