RES Workspace Manager 2011 Best Practices
The last couple of months a group people has shared their knowledge to create best practices with RES Workspace Manager 2011. These whitepapers are now published, apart from the fact that they can help in a POC to do a setup and a check.
The whitepapers also give an insight in common problems for an industry or an desktop/application delivery technique. So they can give you proper solution selling questions next to the one you got from the sales training.
You can download this papers here: http://www.ressoftware.com/support/best-practices-white-papers