Earlier this year I have seen several customers having issues with AutoCAD in Citrix not defaulting to the primary display adapter, so the GPU wouldn be fully functioning and Autodesk AutoCAD 2016/2017 would turn off hardware acceleration. This issue have been seen on NVIDIA Gpus such as GRID, NVIDIA also have a official KB on this http://nvidia.custhelp.com/app/answers/detail/a_id/4092/ and issue is also seen with INTEL gpu such as Iris Pro Graphics more specific on solutions with HPE Moonshot 710p and 710x.
Issue is identified on both Citrix XenApp 7.x (Windows Server OSs) and Citrix XenDesktop 7.x (Workstation OSs)
“The primary display adapter is not shown as the default in a Citrix environment.”
I am happy to share that Autodesk have finally fixed this “bug” with Citrix and now the GPUs will work correctly with Autodesk AutoCAD 2016 and Autodesk AutoCAD 2017 when you apply below hot fix for the product you have.
Accumulated hotfix 4 for AutoCAD 2016 based applies to:
This hotfix for citrix applies to the following releases with the AutoCAD 2016 Service Pack 1 already installed:
- Autodesk AutoCAD 2016
- Autodesk AutoCAD Architecture 2016
- Autodesk AutoCAD Civil 3D 2016
- Autodesk AutoCAD Electrical 2016
- Autodesk AutoCAD Map 3D 2016
- Autodesk AutoCAD Mechanical 2016
- Autodesk AutoCAD MEP 2016
- Autodesk AutoCAD P&ID 2016
- Autodesk AutoCAD Plant 3D 2016
- Autodesk AutoCAD Utility Design 2016
Issues Resolved by This Hotfix for citrix
- There is a security vulnerability with ATIL image files within a drawing.
- The primary display adapter is not shown as the default in a Citrix environment.
- Opening an Excel hyperlink resizes the AutoCAD application window to match the Excel sheet size.
- Locked objects can be edited by Matchprop command.
- Publish borders are cut off with certain sheet sizes.
- Background masks are not ignoring the Xrefoverride setting.
- Can crash when panning transparently in multiple viewports.
- Performance problem opening files containing specific objects in AutoCAD 2016 may appear as if files cannot be opened.
- Use of the LISP (command) function within the (mapcar) function results in VVC Internal Error.
- Grip stretch doesn’t work correctly when DYNMODE equals value other than 2 or 3.
- acedCallBackOnCancel is not detected for Lispcallable Functions.
- Certain VBA Macros throw an execution error.
- DWG file fails to insert into another DWG file.
- Can crash when Copy/Paste a block by Ctrl+C, Ctrl+V.
- Can crash when opening AutoCAD in Windows 10.
- AcSettingSync.exe launched when running OPTIONS command.
- Annotations in Architectural units format are changing to Decimal format.
Accumulated hotfix 4 for AutoCAD LT 2016 applies to:
this hotfix for citrix applies to the following release:
- Autodesk AutoCAD LT 2016 with the AutoCAD LT Service Pack 1 already installed
Issues Resolved by This Hotfix for citrix
- There is a security vulnerability with ATIL image files within a drawing.
- The primary display adapter is not shown as the default in a Citrix environment.
- Opening an Excel hyperlink resizes the AutoCAD LT application window to match the Excel sheet size.
- Locked objects can be edited by Matchprop command.
- Publish borders are cut off with certain sheet sizes.
- Background masks are not ignoring the Xrefoverride setting.
- May crash when panning transparently in multiple viewports.
- Performance problem opening files containing specific objects in AutoCAD LT 2016 may appear as if files cannot be opened.
- Grip stretch doesn’t work correctly when DYNMODE equals value other than 2 or 3.
- DWG file fails to insert into another DWG file.
- Can crash when Copy/Paste a block by Ctrl+C, Ctrl+V.
- Can crash when opening AutoCAD LT in Windows 10.
- AcSettingSync.exe launched when running OPTIONS command.
- Annotations in Architectural units format are changing to Decimal format.
Apply this Service Pack to the following Autodesk products running on all supported operating systems and languages. Be sure to install the correct Service Pack.
This Service Pack can be applied to AutoCAD 2017 installed as a standalone application, AutoCAD-based Vertical products, and the Autodesk Design Suites listed below.
AutoCAD and Verticals Products:
- AutoCAD 2017
- AutoCAD LT 2017
- AutoCAD Architecture 2017
- AutoCAD Civil 3D 2017
- AutoCAD Electrical 2017
- AutoCAD Map 3D 2017
- AutoCAD Mechanical 2017
- AutoCAD MEP 2017
- AutoCAD P&ID 2017
- AutoCAD Plant 3D 2017
- AutoCAD Utility Design 2017
Autodesk Design Suites:
- Autodesk AutoCAD Design Suite 2017
- Autodesk AutoCAD Inventor LT Suite 2017
- Autodesk AutoCAD Revit LT Suite 2017
- Autodesk AutoCAD with Advance Steel 2017
- Autodesk Building Design Suite 2017
- Autodesk Factory Design Suite 2017
- Autodesk Infrastructure Design Suite 2017
- Autodesk Plant Design Suite 2017
- Autodesk Product Design Suite 2017
- Autodesk Revit Collaboration Suite 2017
Display
- Xrefs on a frozen viewport layer would still be plotted
- AutoCAD in Citrix might not default to the primary display adapter.
Open and Save
- Opening a drawing file using an Excel hyperlink was repositioning the AutoCAD application window.
PDF Import
- Importing a PDF Underlay that was attached with relative path could fail.
Xref
- The Xref status incorrectly displays the “Needs reloading” message when the dataset is opened from a UNC path to a shared folder.
General
- When opening drawings created with AutoCAD Architecture, AutoCAD might crash if the drawing was saved again.
- Plotting with certain visual styles might produce incorrect results.
- Migrating custom settings might fail.
Source
Download the Autodesk AutoCAD 2017 Service Pack 1 here
Download Accumulated hotfix 4 for AutoCAD 2016 based products here
Download Accumulated hot fix 4 for AutoCAD 2016 here
